Family & Bereavement Support Practitioner/Manager
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Family & Bereavement Support Practitioner/Manager
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Join to apply for the Family & Bereavement Support Practitioner/Manager role at HospiceCare North Northumberland
Job Summary
Would you like to make a difference to your local community and feel a personal sense of reward in providing support to those who have been bereaved?
Job Summary
Would you like to make a difference to your local community and feel a personal sense of reward in providing support to those who have been bereaved?
Do you have knowledge of the grieving process, experience of managing people and working as a team member as well as on your own?
Do you have good interpersonal and communication skills?
If you answer Yes to the above, then you may be the person we are looking for!
Main duties of the job
* To agree a caseload with the Head of Care Services commensurate to the hours worked
* Develop the service to meet the needs of the community
* Work with other team members such as resident counsellor to ensure triage referral process meets the needs of the service
* To ensure that all external funders outcomes are met and that we are responsive to the needs of the Community
* To work in partnership with other agencies to provide seamless support for pre and post bereavement clients
* To empower clients to develop their long-term coping strategies following bereavement
* To ensure that practice remains up to date and evidence based
* To take responsibility for ensuring that DBS requirements are met for all volunteers
* To liaise with nursing colleagues where necessary regarding patients and clients
* To maintain client confidentiality at all times and work within GDPR regulations
* To be aware of and work towards achievement of the Hospices strategic goals
About Us
HospiceCare North Northumberland is a charity that provides end of life care, bereavement support and activities for those with dementia across North Northumberland.We are seeking a highly motivated individual with a passion to support adults at a vulnerable time in their lives. You will have a Diploma in Bereavement care or Care sector or related field specific qualification.
Details
Date posted
25 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0077-25-0001
Job locations
Greensfield House
Willowburn Avenue
Alnwick
Northumberland
NE66 2DG
Job Description
Job responsibilities
Family support and Bereavement practitioner/manager
AFC Band 5 equivalent depending on experience
24 hours per week
The post holder will have a key role in developing the service to meet the needs of our client base while providing counselling/support to bereaved families in North Northumberland, raising clinical standards and promoting a learning environment for other health and social care providers. The postholder will also identify opportunities for income generation to support services development, including the provision of Wellbeing services to local businesses. The post holder will be responsible for triaging and allocating referrals to appropriate person & carrying a case load. They will manage and support the student counsellors and active listening volunteers.
Job Description
Job responsibilities
Family support and Bereavement practitioner/manager
AFC Band 5 equivalent depending on experience
24 hours per week
The post holder will have a key role in developing the service to meet the needs of our client base while providing counselling/support to bereaved families in North Northumberland, raising clinical standards and promoting a learning environment for other health and social care providers. The postholder will also identify opportunities for income generation to support services development, including the provision of Wellbeing services to local businesses. The post holder will be responsible for triaging and allocating referrals to appropriate person & carrying a case load. They will manage and support the student counsellors and active listening volunteers.
Person Specification
Experience
Essential
* A minimum of one years experience in a relevant field as a practitioner related to provision of support to clients
Essential
SKILLS, APTITUDES AND ABILITIES
* Active listening skills
* Effective written and verbal communication skills
* To be able to interface effectively with a range of people in difficult situations
* Familiarity with Excel spreadsheets and IT programmes
Desirable
* Leadership and Management experience
Qualifications
Essential
* Care sector or related field specific qualifications
* Evidence of continuing professional development linked to communication skills.
Desirable
* Diploma in Bereavement (or equivalent level 5 study) or counselling skills
* Degree holder in a relevant subject area.
PERSONAL ATTRIBUTES
Essential
* Effective time management skills
* The ability to work as a member of a team to meet deadlines
* The ability to work unsupervised
* Problem solving ability
* Resilience when faced with difficult situations.
* To be independently mobile and have access to a car.
* Business insurance essential
* To be knowledgeable about the philosophy and concept of working within a Hospice environment.
* To be able to work flexibly and be sensitive to the Teams needs
Person Specification
Essential
* Effective time management skills
* The ability to work as a member of a team to meet deadlines
* The ability to work unsupervised
* Problem solving ability
* Resilience when faced with difficult situations.
* To be independently mobile and have access to a car.
* Business insurance essential
* To be knowledgeable about the philosophy and concept of working within a Hospice environment.
* To be able to work flexibly and be sensitive to the Teams needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HospiceCare North Northumberland
Address
Greensfield House
Willowburn Avenue
Alnwick
Northumberland
NE66 2DG
Employer's website
https://www.hospicecare-nn.org.uk/ (Opens in a new tab)
Employer details
Employer name
HospiceCare North Northumberland
Address
Greensfield House
Willowburn Avenue
Alnwick
Northumberland
NE66 2DG
Employer's website
https://www.hospicecare-nn.org.uk/ (Opens in a new tab)
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Health Care Provider
* Industries
Individual and Family Services
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