HR Business Partner – London Heathrow (LHR)
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Overview
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.
Role Purpose
We are looking for an experienced and confident HR Business Partner to join our team at London Heathrow. Reporting to the Head of People, this role is at the heart of our operation, providing expert guidance and support across all people matters, with a strong focus on employee relations and industrial relations. You will act as a trusted partner to managers and employees, leading on complex ER cases, supporting trade union engagement, and ensuring fair and consistent application of policies. With Heathrow's fast‑paced and unionised environment, you will play a key role in maintaining constructive industrial relationships while also driving initiatives that support employee wellbeing, engagement and performance.
What You Will Be Doing
* Act as a trusted advisor to the LHR Ground Handling leadership team, providing expert guidance on all aspects of HR with a strong emphasis on employee relations (ER) and industrial relations (IR), including employment law, equal opportunities and associated legislation.
* Lead and manage complex ER cases (disciplinary, grievance, absence, performance) ensuring consistency, fairness and compliance.
* Build and maintain constructive relationships with trade unions, supporting negotiations on pay, terms and conditions and procedural matters, as well as collective consultation exercises.
* Support business change initiatives, including restructures, TUPE transfers and redundancy programmes, ensuring compliance with legislation and best practice.
* Work closely with the Head of People to deliver an effective HR partnering service (Employee Relations, Resourcing, Reward, Learning & Development).
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare of everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What We Are Looking For
* Proven HR Business Partner or Senior HR Advisor experience in a complex, unionised environment.
* Strong knowledge of UK employment law and best practice in employee relations.
* Demonstrable experience of handling complex ER cases from start to resolution.
* Experience of working with trade unions, including consultation and negotiation.
* Excellent communication, influencing and relationship‑building skills.
* Strong problem‑solving ability with resilience and adaptability in a fast‑paced environment.
* Ability to balance operational needs with a people‑first approach.
* CIPD qualification (Level 5 or above) or equivalent experience preferred.
Diversity
Menzies Aviation is a committed equal opportunity employer and encourages applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences and approaches of our global workforce are represented, and where everyone feels valued and can reach their full potential.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Human Resources
Industries
Airlines and Aviation
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