Fulfilment Contract Manager
Bristol (BS35)
If you think you are the right match for the following opportunity, apply after reading the complete description.
£35,000 - £43,000 per annum
Full-Time | Permanent
Customer-Focused Logistics Opportunity - It's all about the Customer !
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager to join our Bristol operation.
This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.
The successful Fulfillment Contract Manager will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.
The Role
As a Fulfilment Contract Manager you will:
Coordinate the end-to-end order fulfilment process in line with customer KPIs
Act as a key customer-facing contact for client queries and service updates
Work closely with warehouse teams to manage order flow
Maintain stock integrity and process transactions within the WMS
Investigate delivery issues and implement effective solutions
Manage inbound/outbound bookings and shipping documentation
Problem solve and consult on improvements
Complete Quarterly and annual reviews with your customer.
About You
We are looking for a Fulfilment Contracts Manager with:
Proven customer-facing / customer service experience at senior level
Administration experience within an office environment
Experience using a Warehouse Management System (WMS)
Proven track record leading major accounts
Strong organisational and problem-solving skills
Excellent communication skills
The right to work in the UK (no sponsorship available)
Benefits
* 25 days holiday (rising to 27 with service) + Bank Holidays
* Profit-related pay
* Pension scheme
* Life cover & private healthcare
* Retail discount scheme
* Employee Assistance Programme
* On-site parking
* Training and development opportunities
If you are a motivated, customer-driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. xsngvjr
WR is acting as an Employment Agency in relation to this vacancy.