VodafoneThree - Quality Data Engineering Lead
Aggregate function: Technology
Business Area: VT Network Quality
Posting Country: United Kingdom
Full Time / Part Time: Full Time
Contract Type: Permanent
Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full-Time / 37.5 hours per week / Mon – Fri
Hybrid: Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We ask people to come into the office 2‑3 days each week, for at least 8 days per month.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online, we think everyone deserves the same chance to stay connected. With VodafoneThree we are building that future – today. We’re creating more than the UK’s best network, helping close the digital divide, empowering communities and driving meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga‑fast speed, to our customers.
What you’ll do
We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best‑in‑class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before. There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what is a career‑defining opportunity. This role reports into the Business Engagement & Delivery function within Network Quality, CX and Insights (NQCXI) team. To lead the sourcing, transformation, and governance of network data across Quality team. This role ensures that data engineering capabilities support strategic decision‑making, operational efficiency, and quality outcomes across the Network Quality function.
Who You Are
* Automate data ingestion and processing pipelines to support real‑time performance monitoring and CX analytics, reducing manual effort and improving insight velocity.
* Maintain and evolve diagnostic platforms that enable root cause analysis of network‑related CX issues, integrating data from multiple sources including OSS, CEM, and customer feedback systems.
* Collaborate with cross‑functional teams (e.g. IT, Data Science, Network Operations) to ensure tools are interoperable, secure, and aligned with enterprise architecture standards.
* Establish governance protocols for tool usage, data integrity, and model validation to ensure consistency and reliability of insights across NQCXI department.
* Lead continuous improvement initiatives by incorporating feedback from users and stakeholders into tool enhancements and framework refinements.
* Provide technical leadership and mentoring to junior analysts and developers working on NQCXI tooling, fostering a culture of innovation and accountability.
* Leverage modern big data technologies and practices (e.g. distributed computing, cloud‑native analytics, machine learning frameworks) to enhance the scalability, accuracy, and speed of built solutions (CX, OSS, CEM, drive test analytics and more).
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the accessibility section of our Careers website ( https://careers.vodafone.com/uk/applying-to-us/ ). We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#VodafoneThree #LI-Hybrid
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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