We are recruiting for a part time Administrator/Book-keeper for our client based in High Wycombe. Within this role you will be liaising with customers, producing annual quotations, receiving and administering the orders and issuing electronic job instructions to their engineers. The successful candidate must be computer literate including Word, Excel and Outlook. Working 20 hours per week (9.30am - 2.30pm) - altough some flexibility may be offered * Liaise with our customers and confirm contact details are correct. * Determine which standard (repeat) jobs need to be quoted each month. * Obtain costs for any special materials that are required. * Liaise with other team members regarding the costs for each job. * Produce standard (repeat) quotations using standard templates. * Follow up quotations with customers. * Receive and process orders from customers. * Purchase any special materials required for a job. * Agree a convenient date/time with the customer and schedule an engineer to do the work. * Confirm the booking to the customer and issue Method Statements and Risk Assessments. * Issue electronic job file to the engineer. * Maintain database with records of communications. * Liaise with theirBusiness Development Manager who produces the quotations for new jobs/customers. * Liaise with their Commercial Manager regarding commercial queries purchase orders and invoicing. * Maintain records of Training requirements and book courses. * Send invoices to customers * Assist with compiling documentation for sales and purchase ledgers Additional information * Strong use of Mathematics - Must be proficient in producing percentages * Good interpersonal skills. * Good organisational skills. * Good time management skills and the ability to meet deadlines. * Good communication skills. * Methodical and thorough. * Self-motivated but good at working as part of a team. * Good IT skills to allow competent use of Word, Access databases. * Good geographical awareness