Job Role: Hire Desk Controller
Rota: Monday - Friday - DAYS
Salary: £30,000 - £38,000
MUST HAVE WORKED WITHIN EQUIPMENT HIRE
My client, a large Tool / Plant / Powered Access hire company operating Nationwide, are looking for a Senior Hire Negotiator to join their team.
Responsibilities
* Plan and coordinate efficient transport routes to meet operational and customer requirements
* Oversee the day-to-day running of the hire desk alongside two Hire Negotiators
* Handle customer enquiries via phone, email, and face-to-face interactions
* Build and maintain strong relationships with customers
* Ensure all bookings, hires, and transport arrangements are processed accurately
* Resolve customer issues and queries in a professional and timely manner
* Liaise with drivers, engineers, and internal teams to ensure smooth operations
* Maintain accurate records and update internal systems
Qualifications
* Previous experience in a Plant, Powered access, Tool or Material Handling industries is a MUST
* Good knowledge of Microsoft packages, and computer skills in general.
* Good communication skills.
Next steps: If this sounds of interest in this Hire Controller role or you are looking for advice on your next career move, please contact Jack at Kemp Recruitment on (phone number removed) or apply with an up to date CV.
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