Junior it support technician

Junior IT Support Technician

£26k per annum

Monday Thursday 9am-5pm / Friday 8am-4pm

Wrexham

Our client based in the Wrexham area is currently recruiting a Junior IT Support Technician on a permanent basis. Working within a small IT team, this role supports the IT Operations Lead and Application Support Engineer, providing on-site, first-line IT support to business users. The role works closely with external IT service providers and reports to the IT Operations Lead.

The Junior IT Support Technician is responsible for providing first-line IT support and acting as the primary on-site point of contact for day-to-day IT issues. The role focuses on user onboarding and off-boarding, hardware provisioning, access management, and general IT operational support.This position supplements the IT Operations Lead and Application Support Engineer by handling entry-level, repeatable tasks, ensuring a high level of user service while enabling senior IT staff to focus on infrastructure oversight, application support, vendor management, and strategic initiatives.

Performance Objectives

Provide first line/deskside IT support for office-based users.