About the Role
We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in London Borough of Ealing.
This is a dynamic, hands-on role where you’ll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for.
You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties:
1. Carry out day-to-day responsive repairs across void social housing properties
2. Replacing or repairing skirting boards, architraves, and internal door frames
3. Installing and adjusting kitchen units, worktops, and cupboard doors
4. Repairing or replacing internal doors, handles, locks, and hinges
5. Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
6. Carrying out patch plastering and making good, damaged walls or ceilings
7. Completing wall and floor tiling repairs, including grouting and sealing
8. Painting and decorating to a professional finish following repair works
9. Ensuring all repairs are completed safely, efficiently, and to a high standard
10. Working in occupied properties with sensitivity to residents’ needs and privacy
11. Participating in out-of-hours emergency repair rota as required
12. Reporting any further works, safeguarding concerns, or property issues beyond scope
13. Deliver excellent customer service while working in residents' homes
14. Accurately record job details, materials used, and completion notes using handheld devices or job sheets
15. Maintain tools, equipment, and company vehicle in good working order
16. Manage daily workload efficiently to meet service level targets
Role Criteria:
17. Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
18. Full UK driving licence
19. Ability to work independently and manage workload effectively
20. Strong fault-finding and problem-solving skills
21. Excellent customer service skills, with experience working in occupied homes
22. Good understanding of health and safety regulations and safe working practices
23. Ability to use handheld devices or job management systems to record work
24. Willingness to participate in out-of-hours emergency rota
Benefits we can offer you.
25. 25 days annual leave plus bank holidays
26. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
27. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
28. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
29. Family friendly policies
30. Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.