Market 36 Recruitment are currently recruiting for a Customer Service Administrator for our client based in Braintree.
The successful candidate must be a confident communicator both verbally and written.
Roles & Responsibilities:
* Making a high volume of outbound telephone calls
* Handling a high volume of inbound telephone calls
* Meeting with customers face to face
* Assisting customers with any queries or requirements
* Sales administration
* Managing customer accounts
* Building strong relationships
* Adhering to compliance
* Working as part of a small, busy team
* Providing exceptional service to all customers
* General administrative duties
* Maintaining accurate notes on customer records
* Working towards targets
Skills, Knowledge & Experience:
* Strong and confident communication skills
* A desire to progress within the company/career
* Proficient in the use of MS Office
* Ability to work collaboratively as part of a small team
* Ability to learn new skills on the job
* Must have own transport due to company location
* Previous customer service/office experience
* Organised and able to work well under pressure
Working hours are Monday – Friday 9am – 5pm.
In return our client offers a starting salary up to £27,000 per annum, regular company incentives, and the opportunity to earn bonuses based on performance coupled with an excellent opportunity to progress within the company.
Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates