Position: Full-time temporary Help Desk Advisor
Location: Sealand, Deeside
Contract: 6 months
Working Hours: 37 per week Mon-Fri
Pay rate: £13.20
Brook Street have an exciting opportunity for an experienced Admin Officer to join our public sector client based in Sealand, Deeside. This is a temporary assignment for 6 months.
Job description:
The role is working as part of the Help Desk Team to provide a single point of contact for Customers regarding the calibration of their equipment.
* Engage with Customers and Suppliers via telephone and email to build relationships as the main focal point for the Calibration Product Area. This will involve answering calibration equipment delivery queries, hastening Suppliers and managing priority requests.
* Ensure all MOD Logistic Information Systems (Log IS) are updated appropriately.
* Liaise with colleagues to ensure Customer delivery requirements are met.
* Manage the disposal of test equipment that has failed calibration.
Requirements:
* Excellent communication skills, both written and verbal.
* Experience of Microsoft Office Packages.
* Strong organisational skills and attention to detail.
* Excellent telephone manner
Benefits:
* Weekly pay, holidays and pension scheme
* Location accessible by public transport
Application Process:
To apply for this position, please apply online with your CV in WORD format
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.