Multimodal Freight & Customs Operator
Tyseley
Up to £35,000 per annum + benefits
Permanent
About the Role
We are seeking an experienced Multimodal Freight & Customs Operator to join a busy operations team. Reporting to the Operations Manager, you will coordinate international shipments, manage customs clearances, and support road and warehouse logistics projects.
Key Responsibilities
Coordinate full door-to-door FCL shipments with overseas agents
Arrange vessel bookings and coordinate collection from shippers’ premises
Review and manage shipping documentation including Bills of Lading, commercial invoices, and packing lists
Track shipments and maintain accurate customer updates
Oversee supplier invoicing, customer billing, and incidental cost tracking
Support inbound shipments for a 3PL warehouse project in Germany
Prepare UK import and export customs declarations
Assist with road freight coordination for European exports and UK imports
Maintain operational records, KPI reporting, and shipment visibility across systems
Essential
Experience in ocean freight forwarding and UK import/export customs declarations
Strong organisational and communication skills
Ability to manage multiple shipments and priorities
Comfortable using IT systems and learning new software
Desirable
Experience with road freight forwarding
Exposure to CFSP customs clearance processes
Experience with warehouse management systems
Scope, CNS, Destin8, e-Customs by Descartes
Benefits
Competitive salary up to £35,000 per annum
Hybrid working (2 days per week from home after probation)
Generous annual leave, plus bank holidays and birthday leave
Quarterly performance bonus
Training and development opportunities
Company car scheme
Why This Role
This is a permanent position in a supportive, growing team where your expertise will make a real impact. You will work on international projects while developing your career in freight forwarding and customs operations.
Apply Now
If you are an experienced freight and customs professional ready for your next challenge, please submit your CV for immediate consideration.
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
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