Sales & Customer Service Administrator
Bolton
circa
£25,000 to £28,000 DOE
We're recruiting on behalf of a fast-growing business based in Westhoughton, looking for an enthusiastic Sales & Customer Service Administrator to join their expanding team.
If you're driven, ambitious and confident, with a positive, upbeat attitude- this could be the perfect opportunity for you. Ideally, you'll have experience in sales administration or customer service, enjoy speaking with new people and thrive on building strong relationships. You'll be motivated by achieving goals, delivering great results and contributing to a fun, high-energy team culture.
What you'll be doing:
Speaking to customers via phone, email, and live chat in a friendly, professional manner
Understanding customers' needs and guiding them to the right solutions
Identifying genuine opportunities to offer extra value
Keeping accurate and clear notes in the CRM system
Collaborating with the technical and operations teams to ensure a smooth customer journey
Building product knowledge so you can speak with confidence and clarity
What we're looking for:
Confident, upbeat and comfortable engaging with new people
Motivated by delivering excellent service and achieving targets
Quick to learn and keen to develop new skills
Excellent written and verbal communication skills
Experience in sales or customer service (preferred, but not essential)
What's on offer:
Competitive salary + performance-based bonuses
Ongoing professional development and training resources
Regular in-office incentives and rewards
Supportive, collaborative working environment
Regular team events, socials, and team lunches
Free on-site parking
If this sounds like your ideal next step, please send a copy of your CV for immediate consideration.
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