Harte Recruitment is supporting a well-established North East Property business in the search for a Branch Office Manager to lead one of its busy Newcastle branches. This is a key hire within a fast-paced Residential Sales environment where strong leadership, operational focus and team support are essential to keeping momentum across the office.
The Branch Office Manager will play a central role in ensuring the branch runs smoothly day-to-day — supporting the team, maintaining high service standards and helping drive results across the sales pipeline. This is a hands-on position for someone who enjoys being present in the office, working alongside the branch Valuer, leading from the front and setting the tone through action.
Working alongside an experienced team with an established reputation in the local Property market, the Branch Office Manager will be trusted to keep operations running efficiently while supporting both clients and colleagues in a busy, energetic environment.
The Package
* Up to £35,000 DOE basic salary per annum with realistic OTE of up to £60,000
* Monday to Friday 08:45 – 17:00 + alternate Saturdays (with time off in lieu)
* 25 days annual leave plus bank holidays
* Supportive team environment with regular charity events and initiatives
The Role
* Oversee the day-to-day running of the branch office
* Support the frontline team and remain visible and approachable within the office
* Handle incoming calls and assist with client queries when needed
* Conduct team 1-to-1s, performance discussions and KPI monitoring
* Maintain oversight of the sales pipeline through to completion
* Discuss marketing strategies and price adjustments with vendors
* Work closely with internal support and marketing teams on property launches
* Help maintain energy, organisation and momentum within a busy office
The Person
* Previous experience within Residential Property sales (essential)
* Leadership or team supervision experience within an Estate Agency environment (essential)
* Calm, professional and credible when managing multiple priorities
* Strong communicator with both clients and colleagues
* Proactive, practical and willing to lead by example
* Full UK driving licence required
* Must have worked in a fast paced, high-volume environment