Business Continuity Manager
Salary: Up to £65,000
Location: Portsmouth or London
Working pattern: Flexible / hybrid
The Company
A UK technology and managed services business is looking for a Business Continuity Manager to help strengthen resilience across internal operations and client-managed infrastructure.
The business works with customers on critical technology, infrastructure and service delivery, so continuity, recovery planning, assurance and resilience are all important parts of the role.
The Role
You will report into the Head of Assurance and take ownership of the business continuity framework across the organisation.
This will suit someone who has strong experience in business continuity management, continuity testing, governance, BIAs and crisis exercises. You should be comfortable working with internal teams, service delivery, technical stakeholders and senior leadership.
Key Responsibilities
* Develop, maintain and improve the Business Continuity Management System, aligned to ISO 22301.
* Maintain business continuity policies, standards, procedures, playbooks and recovery plans.
* Lead Business Impact Analyses across critical systems, services and business functions.
* Assess RTOs, RPOs, dependencies, recovery priorities and resilience gaps.
* Run continuity testing, crisis simulations and scenario-based exercises.
* Support cyber incident, system outage, data breach and physical incident simulations.
* Conduct system-level BC audits across recovery plans, BIA data, access controls, AI usage governance and DPIA oversight.
* Track remediation actions and report on business continuity maturity, risk and readiness.
* Support client assurance, due diligence and audit activity around managed infrastructure resilience.
* Work with service delivery teams to ensure client continuity requirements are documented, tested and aligned to SLAs.
* Provide clear reporting to senior leadership on preparedness, audit findings, exercise outcomes and emerging risks.
* Promote business continuity awareness across the organisation.
* Work with suppliers and external stakeholders to understand continuity risks across the wider supply chain.
Experience Needed
* Strong knowledge of ISO 22301.
* Experience running BIAs, maturity assessments and continuity testing.
* Background in service delivery, operations, professional services or a regulated environment would be useful.
* Good understanding of resilience, disaster recovery, risk, compliance and governance.
* Able to work with technical and non-technical stakeholders.
* Comfortable producing reports for senior leadership.
* Relevant business continuity, risk or resilience qualifications would be beneficial.
Skills
* Business continuity and crisis management.
* Stakeholder engagement.
* Analytical thinking.
* Project management.
* Clear communication.
* Strong documentation.
* Pragmatic risk management.
Package
Salary up to £65,000.
Portsmouth or London location 2 days a week.
* Flexible remote working.
* 25 days annual leave plus bank holidays.
* Option to buy 5 extra days.
* Company pension.
* Healthcare and dental insurance.
* Life assurance.
* Cycle to work scheme.
* Training and development support.
* Access to Udemy training platform.
* Retail, gym and wellness discounts.