Your new company This dynamic multi-academy trust, headquartered in Bury, operates in schools across Rochdale, Bury, Bolton and Salford. As the trust continues to expand, they have partnered with Hays to recruit an IT Field Engineer for a permanent position to work in primary schools around the Rochdale area, joining a well-established team who will fully support you upon joining the trust. With significant growth already achieved, and further growth planned, securing the right talent is essential to ensure the continued success and high performance of the trust. Over the past two years, the IT Team has expanded considerably, and Hays has successfully placed several specialists within the organisation, receiving continuous positive feedback around the trust's collaborative environment, the wealth of further career opportunities available and the supportive nature of the trust. Your new role As an IT Field engineer, you will work closely and report to the service desk lead and become an integral part of 4 primary field engineers/technicians working closely with primary schools in your designated area. You will be onsite 5 days a week travelling between primary schools in the Rochdale and surrounding area, working closely with end users and the wider IT team to ensure a high level of IT service for your schools. You will be providing day-to-day technical support to several trust schools, providing assistance and advice to staff and students and ensuring IT systems are effective, efficient and secure. You will be managing incidents and requests through the IT helpdesk, responding as per agreed service levels, as well as supporting the roll-out of IT projects for the trust, such as upgrades and migrations. The role will also involve setting up equipment such as laptops, projectors, interactive whiteboards and sound systems. This is an exciting role for an experienced IT Technician to join an expanding team in a growing organisation where you will have the opportunity to further develop and progress your career, whilst working as part of a highly supportive and collaborative team. What you'll need to succeed In order to succeed, you will need: Experience of working in a 1st line/ IT Support role (education experience desirable) Experience of working with varied IT Components, e.g. servers, laptops, network equipment Knowledge of Microsoft 365 Good problem-solving skills with strong interpersonal and communication skills. Have a valid driving licence and access to your own vehicle What you'll get in return In return, you will be joining a growing organisation where you will have the opportunity to further develop your own skills, while being an integral part of the success story of the trust. You will join a welcoming team where you will be fully supported upon joining the organisation, and you will work closely with the wider IT Team. You will receive a salary of between £31,000 and £34,000 based on experience, as well as an excellent benefits package which includes a local government pension scheme, a 28-day holiday (plus bank), free parking and various other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk