Overview
Blyth — Permanent, Full Time (37.5 hpw)
Earn £12.60 per hour (Salary £24,638 per annum)
We can't sponsor you due to certificate limits. We review this regularly.
Home Group: Housing Concierge role focused on supporting customers, including those with complex care needs, ensuring their safety and creating a welcoming community.
What’s in it for you?
* 34 days leave, pro-rated (including bank holidays and a “me day”)
* Paid time off for volunteering
* Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
* Career path with development and an excellent training package
* Excellent benefits and rewards including supermarket discounts and travel expenses
* Colleagues matter — recognised as a Great Place to Work for wellbeing
Typical duties
* First line of support when the wider team or networks aren’t available
* Ensure building safety through patrols, fire door checks, locks and security checks
* Think on your feet to handle incidents, from suspicious activity to emergencies
* Pitch in with cleaning and tidying when needed
* Help create a calm, safe, and welcoming environment for residents
Note: If you want a purely quiet night security job, this role may not be for you.
Job details
* Two week (rolling) rota between the hours of 08:00 and 20:00
* Although you’ll lone work, we do get together regularly for training and team meetings
* Confident using technology for CCTV, records and customer support
* You’ll need an Enhanced DBS check done and we pay for that
You bring
* Calm under pressure with strong communication skills
* Passionate about supporting vulnerable people (public service experience a bonus)
* Sociable, observant, and quick to spot changes in behaviour
* Confident stepping in before issues escalate, handling situations sensitively
* A team player who’s also comfortable working alone, backed by our out of hours team
* To get from A to B, you’ll need a vehicle insured for business purposes. We’ll pay your mileage
A place where you belong
We support diverse colleagues and have internal networks to help everyone thrive. If you need reasonable adjustments at recruitment, please contact recruitment@homegroup.org.uk
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