Full
time :
Permanent
Salary :
£25,087 rising to £25,684 at 9 months in role, plus uncapped
commission
Location: Merthyr
Tydfil Contact
Centre
Address: Rhydycar
Business Park, Merthyr Tydfil, CF48
1DH
Are you someone who likes solving problems? Maybe
you like gaming or tinkering with technology? If so, you have
transferrable skills to success in a Customer Service Technical
role with
EE.
Why not use your skills to make a difference and
join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking
over the phone to customers with all sorts of mobile tech-related
queries. You could be helping someone with a simple device query
they have, or something that needs a bit more work to help keep
them in contact with the people they love. You never know what’s
coming
next.
You don’t need specific experience to join us.
Provided you’re naturally helpful, calm and can build relationships
– we can train you on the
rest.
We understand that life never stands still, and like
most roles within EE, this opportunity is designed with flexibility
in mind. We’re here to support you in being successful, meaning
we’ll do everything we can to make sure you don’t miss that
appointment, or can look after your family in an emergency. Just a
few ways we’re doing this include giving you the opportunity to
schedule your own breaks and banking time, and the option of
occasional home
working.
What’s in it for
you?
A great starting salary
of £25,087 rising to £25,684 at 9 months in role, plus
incentives and
bonuses.
Online GP – Giving you
access to a GP via telephone or video 24/7 for both you and your
immediate family, fully funded by
us
Market leading paid
carer’s leave, up to 2 weeks off for carers to give that bit of
extra support to our colleagues who are caring for family or
friends who are disabled, ill or
elderly
Family Leave - Equalised maternity, paternity, and
adoption leave and it gives all parents 18 weeks full pay and 8
weeks half pay in the first year however they choose to grow their
family
Huge discounts of EE &
BT products including your Mobile and Broadband – saving
you hundreds of pounds every
year
Support in carving your
own career path. We are passionate about developing our people and
we’ll support you in achieving the career you
want
Volunteering days, so you
can give back to your local
community
Optional Private
Healthcare and Dental, to protect you and your
family
On top of all that, we’ve got a great team culture,
meaningful support and tailored training to help you build a
lasting career. What are you waiting
for?