VP of Operations
Location: Cardiff - You'll help build our Cardiff hub, shaping the culture, operations, and centre of excellence from the ground up.
We’re Sidekick - a digital wealth platform reimagining how ambitious individuals build financial security and long-term wealth.
Our mission is simple: make wealth-building tools once reserved for the ultra-rich available to everyone. Whether it’s high-yield savings, professionally managed investment portfolios, or the ability to borrow against your investments without selling, Sidekick is putting powerful financial tools in the hands of professionals, founders, freelancers, and tech-savvy doers.
We’re at a pivotal stage in our growth and we’re looking for a VP of Operations to join our team, lead from the front, and help shape the company’s direction from the inside out.
As VP of Operations, you’ll be the person who takes our vision and makes it real. You’ll be our first dedicated operations leader, with the opportunity to build your own team as we grow. You’ll be creating from scratch, building structure where none yet exists, and playing a central role in the next chapter of our journey — with a clear path to step into a Chief Operating Officer role as we scale.
Build and run Sidekick’s operational engine - from customer success flows to back-office automation.
You’ll collaborate closely with our Head of Compliance to support the operational delivery of regulated processes,
Be a strategic voice in how we shape the company, influencing product, customer, and commercial strategy.
You’ll drive regulatory excellence, helping ensure operational processes are built to be audit-ready and scalable in a FCA-regulated
6+ years’ experience in operational leadership roles, ideally in fintech, wealth management, or digital financial services.
~ Proven track record of building or scaling operations from scratch.
~ Data-driven and analytical - you love using data to solve problems, not just diagnose them.
~ People leadership - you’ve hired and developed top talent, and know how to inspire them to execute at pace.
Whether it’s rethinking a customer flow, building a process from scratch, or fixing a cross-functional breakdown, you lead with initiative, not instruction.
️ Game-changing mission - We’re bringing wealth-building power to the masses, not just the 1%.
Seat at the table - As part of the exec team, you’ll shape the entire future of the business.
Career-defining opportunity - You’ll be in line to step into the Chief Operating Officer seat as we scale.
A unique startup experience, contributing to a private wealth startup from its earliest stages.
The opportunity to be part of a product that can help build wealth for hundreds of thousands of people.
Competitive startup compensation package, plus an options package.
An extra day off for your birthday.
Our Commitment to Diversity and Inclusion: At Sidekick, we are committed to fostering diversity and inclusion. Our hiring process is designed to be fair, promoting diversity, and unlocking access to wealth-building products for a new generation.