Key Responsibilities:
* To oversee all operational aspects of the F&B department.
* To conduct Training sessions throughout the F&B Operation.
* To lead and develop F&B HOD’s and Supervisors.
* Duty Manager Shifts
* To be involved with the planning and leading of the staff and product of the F&B Department
* To Control and monitor Beverage Stock takes throughout The Resort ensuring that the budgeted BCOS is adhered to each month
* To monitor and control the procedures and systems with regards to all aspects of beverage control
* To maintain a full understanding of the Financial Business of the F&B Department ensuring profitability
* To take control of the Weekly Function Sheet Meeting
* To liaise with the Executive Sous Chef and Executive Head Chef daily
* To ensure that all outlets are correctly manned and always staffed to the budgets payroll, and to ensure that F&B Payroll is controlled
* To deputize for the Director of F&B in his absence and assist him where the needs of the business depict.
Food & Beverage Responsibilities in point format:
* To develop a yearly plan for the department and agree with the Director of Food & Beverage
* To monitor the department’s actual performance as compared to planned performance and take any corrective action as required
* To implement up selling programmes
* To maintain a purchasing system of Food & Beverage and supplies which conforms to the Resorts guidelines
* To maximise staff productivity
* To establish Departmental Operating Procedures for preparation, presentation and service of Food and Beverage.
* To liaise and communicate with all Departments daily to ensure the smooth operation of service.
* To be present and overseeing service at peak times
* To work with the Restaurant/ Bar Manager and Head Chef in organising the compilation of food menus and wine/drinks list
* To work with the Events Manager in the planning of Marketing &Events service.
* To prepare Hygiene and Health & Safety checklists and ensure their use
* To always adhere to hotel cost control/ cash handling procedures
* To always adhere to all statutory obligations for departmental employees
* To ensure that all Food & Beverage areas are kept clean and uncluttered in accordance with Resort policy
Training:
* To ensure training plan for department is completed
* To ensure training is carried out and documented to HR
* To personally carry out and record training as required
* To ensure departmental trainer is in place
* To ensure staff are rostered for training activities
Statutory requirements:
· Fire
· Health, Safety and Hygiene
· Lisencing Laws
· Employment Law
· Training Records
Miscellaneous:
* Maintain high level of Standards, Personal Hygiene, Uniform, Appearance and the conduct of staff in your department
* You are required to attend all meetings and training courses requested by GM or Director of Operations
* Accept flexible working hours necessary for uninterrupted service to the hotel guests
* To continuously seek to improve your departments, efficient operation and standards
* To be fully conversant with the sales function within your departments and to take every opportunity to optimise sales
* To carry out regular departmental meetings.
About The Role
Reporting to the Director of Operations, you will be responsible for leading the Food & Beverage function to achieve both short- and long-term business objectives. You will oversee all F&B activities, driving revenue growth, profitability and operational excellence through effective cost control, strategic initiatives, and a strong focus on delivering exceptional guest experiences.
You will play a key role in bringing the resort’s vision and values to life, inspiring and motivating your team to consistently deliver five-star service standards and exceed guest expectations.
Required Criteria
Skills Needed
About The Company
A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.
Company Culture
Careers at Lough Erne Resort
At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.
Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first
Need and Anticipation:
The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times
The Best Working Conditions:
We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.
Company Benefits
You can expect excellent training and career development opportunities at Lough Erne Resort
Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
Not disclosed