JOB DESCRIPTION – OFFICE ADMINISTRATOR (NORTHERN DEPARTMENT)
Hours: Part-time – Flexible
Location: Hybrid
Job Type: Permanent
As an office administrator, you will be responsible for providing support to our Administrator / Estimating Assistant. You will be expected to ensure the smooth running of the administration for our Northern department.
Main Responsibilities
· Deal with all emails, calls and responding to these efficiently and professionally.
· Provide administrative assistance including printing, scanning and photocopying.
· Record information in the diary on a daily basis regarding work carried out by our team of landscapers, any holiday or sickness or any notes to help with invoicing.
· Manage the completed works schedule and process this efficiently.
· Building good relationships with managers and ensuring they are providing paperwork in a timely manner (induction paperwork, completed works forms on our online system).
· Help prepare daily Site Specific Risk Assessments and work sheets,
· When SSRA's and method statements are returned to the office or are available on tablets, ensure all details have been filled in correctly.
· Day to day data entry using our online systems and excel worksheets.
· Respond to all correspondence containing new inquiries and general enquiries and enter onto the computer system.
· Prepare and download vehicle tracker reports on a weekly basis, disseminating findings to the Administrator / Contracts Manager.
· Keep records regarding all northern vehicles for servicing, MOT, repairs, breakdowns etc. Arrange for swapping over hire vehicles when necessary. Ensure insurance records are kept up to date.
· Ensure that internal company relationships with other region is positive and supportive.
· Be prepared to take additional responsibility, where you see it is necessary, to support the landscaping team.
· Offer ideas for improving the service we offer or the processes for which you are responsible for.
· Maintain confidentiality in all aspects of company and customer information.
· Any other duties as requested by the Administrator / Contracts Manager or Company Director.
Personal attributes
· A positive attitude: a 'can do' approach, good work ethic and willingness to learn
· Good personal presentation
· Honesty and integrity
· Reliability
· Timekeeping and personal organisation
· Flexibility
· Commercial awareness and customer focus
Essential Skills
· An ability to deliver the highest standards of service
· An ability to achieve time and quality targets
· Excellent literacy and numeracy skills
· To be methodical, pay attention to detail and be accurate
· Holder of a full clean UK driving licence
· To have good general business and commercial awareness.
· To be a good organiser
· An excellent communicator, able to navigate at all levels and ensure positive, collaborative and co-operative working.
· Be proficient in Microsoft Office (Word, Excel, Outlook).
Job Type: Part-time
Pay: £12.50-£13.50 per hour
Benefits:
* Free parking
* On-site parking
Licence/Certification:
* Driving Licence (required)
Work Location: Hybrid remote in Crewe CW3 9BH