Our client based in Cheltenham is opening a brand-new facility in Cheltenham and this is a rare and exciting new opportunity to be the face and voice of it!
They are a successful and expanding company with locations all over the UK, they are looking for people that want to grow with them!
This is a standalone role where you’ll take full ownership of the site — greeting customers, handling sales calls, and managing day-to-day operations. You’ll also support the wider business by converting enquiries into bookings over the phone and by email for the other 16 locations. Full training and ongoing development will be provided.
They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.
Responsibilities:
- Acting as the welcoming face and voice of the new Cheltenham store as well as supporting the Sales department for the wider business
- Responding to customer enquiries in person, over the phone, and via email
- Guiding customers through the full sales process — from enquiry to reservation to completed order
- Converting leads into bookings and promoting add-on services
- Managing bookings, payments, and customer records through the CRM system
- Keeping the site secure, clean, and well-presented at all times
- Ensuring compliance with health & safety and site security procedures
Candidate Attributes:
- Experience in a customer-facing sales or service role
- Excellent phone etiquette and the confidence to sell in person and over the phone
- IT literacy, especially in using CRM systems to manage leads, bookings, and customer communications
- A proactive self-starter who’s comfortable working independently
- Strong organisational skills and attention to detail
- Full UK driving licence required
Salary – £27-30k depending on experience
28 days’ holiday (including bank holidays)
Private medical insurance
Company pension scheme
Free on-site parking
Hours - Tuesday - Saturday (40 hours per week)