Join the UK's leading digital car finance platform and help shape the future of our high-performing Lead Generation team. At CarFinance 247, we're on a mission to transform how people buy cars - and we're just getting started. As we continue to grow, we're looking for a driven, energetic Contact Centre Team Leader to lead from the front, inspire performance, and create a fun, fast-paced environment where people thrive. This is a fantastic opportunity for a people-first leader with dialler management experience and a passion for coaching and development. If you're ready to make a real impact and grow your leadership career in a dynamic, customer-focused business - we want to hear from you. What's on offer: Competitive basic salary up to £50,000 OTE £65,000 Monthly performance-based bonuses Warm leads & no cold calling Enhanced annual leave a bonus day off for your birthday Mental & Physical healthcare plans Boosted pension contributions Enhanced maternity, paternity, and adoption leave pay Workplace Nursery Scheme Electric Vehicle Scheme Wellbeing and fitness programmes with Bee Fit 247 And much more! Your role as Lead Generation Manager: Lead and motivate a team of Lead Generation Advisors to exceed KPIs and deliver exceptional customer experiences Own team performance - from dialler management and campaign planning to daily stand-ups and coaching sessions Deliver regular 1:1s, feedback, and tailored development plans to support individual growth Foster a high-energy, positive team culture with incentives, recognition, and team-building initiatives Use data and dialler insights to drive efficiency, optimise workflows, and improve results Champion collaboration across departments to ensure a seamless customer journey About You What we're looking for: Proven experience in a contact centre or sales leadership role (minimum 1 year), ideally within a fast-paced, target-driven environment Strong dialler management skills, including optimising campaigns, understanding dialler logic, and maximising productivity through data insights Excellent systems knowledge, with the ability to understand and manage lead allocation processes and work closely with operational support teams Data-driven mindset, using reporting, analytics, and KPIs to inform decisions, improve performance, and drive consistent results A natural coach and motivator, bringing energy, empathy, and accountability to inspire team members and lift performance Strong performance management skills, confident managing conduct, attendance, quality, and productivity fairly and consistently Excellent communication and organisational skills, with the ability to prioritise, plan, and keep workflows running smoothly Experience in coaching and developing talent, including delivering feedback, running training sessions, and supporting ongoing skill development Ability to thrive in a fast-paced environment, maintaining high standards while adapting to changing priorities Collaborative team player, focused on helping others succeed and building a positive, high-trust team culture Strong problem-solving abilities, particularly when managing system, workflow, or lead allocation challenges Commercially aware, understanding how lead quality, conversion, and team performance impact overall business objectives About Us Why CarFinance 247? We're more than the UK's 1 digital car finance platform. We're a Manchester-based tech business with big ambitions, a bold vision, and a brilliant team. Backed by cutting-edge tech and a customer-first mindset, we're building something special - and we'd love you to be part of it. Inclusion matters We're proud to be an equal opportunities employer and are committed to building a diverse, inclusive workplace where everyone can be their best. We welcome applications from all backgrounds and experiences.