We have an exciting opportunity for a Float Receptionist to join our Client Services Team in Wellington, covering the Taunton and Exeter offices when required. We are looking for someone who can provide float reception support across all offices and provide a friendly and professional reception service to internal and external clients. This rewarding role would suit someone with excellent interpersonal skills, a welcoming yet efficient style, a dynamic approach to work with the ability to multitask, where you will promote the professional image of the Firm through all interactions both in person and on the phone. Key Responsibilities Ensure clients receive a warm welcome, directing them appropriately and communicating their arrival promptly with the relevant fee earner. Ensure the reception area is always clean, tidy and free of hazards, including, stairs, corridors, and immediate external areas. Responsible for ensuring all incoming calls are answered promptly (within four rings) and redirected accurately. Communicate all messages (verbal and written) clearly, quickly, and accurately. Deal with all enquiries both in person and on the telephone in a polite and professional manner. Ensure the confidentiality and security of all data/information that is processed via Reception, being aware at all times of client confidentiality and data protection. Ensure daily post collections are received & scanned punctually & all out going post is franked ready for collection at the appropriate time. Direct all deliveries promptly to the appropriate member of staff. Carry out day to day banking duties (where appropriate), cheque requests and invoice releasing. Effectively manage the receipt of monies from clients; carry out day to day cashiering duties for the office (where appropriate). Ensure the timely archiving of closed files and the storage/retrieval of the same (where appropriate). Maintain stationery, reviewing weekly and ordering appropriately. Always promote a professional image of the Firm and be knowledgeable about the services Porter Dodson offers. Skills, Knowledge and Expertise This role would best suit someone who is proactive and enthusiastic, with great interpersonal skills and the ability to communicate with people at all levels. Strong organisational and administrative skills are essential, along with the ability to multi-task and convey clear and accurate information. More technical requirements include excellent IT skills including the use of Microsoft Office and Outlook. Ideally you will have demonstrable experience providing reception support in a law firm or professional services environment. Benefits In addition to a competitive salary, you will also get: Flexible working 25 days holiday, plus bank holidays Extra day of holiday for your birthday Annual salary review and bonus Private healthcare Pension scheme(s) Life assurance Eye tests Flu jabs Corporate gym membership discounts Legal support Opportunities to get involved with charity fundraising, sports teams and office social events