* Contract: 2 year fixed term contract from appointment
* Closing Date: Monday 9th February 2026
The Mission: Drive Public Good Through Systems
Are you an experienced systems expert ready to move beyond maintenance and truly drive digital transformation?
Denbighshire County Council is actively evolving into a modern, data‑led local authority. We need a Senior Business Systems Officer who can treat our core applications as platforms for change, directly influencing how we deliver essential services—from supporting our Net Zero 2030 goal to ensuring a Healthier, Happier Denbighshire.
This is not a purely reactive support role; it's a chance to be a technical authority and system champion for our most critical enterprise applications. You will connect complex business needs with modern and innovative technical solutions.
Your Technical Profile
We are looking for a highly skilled and detail‑oriented ICT professional with extensive experience in managing, enhancing, and supporting complex business systems across large, multi‑stakeholder environments.
Strong analytical capability, strategic thinking, and a deep understanding of enterprise applications, data flows, and system integrations. Adept at translating business needs into effective technical solutions, leading system improvements, and ensuring applications operate efficiently, securely, and in alignment with organizational goals.
Expertise in business analysis, systems administration, solution design, and project delivery, someone who can collaborate closely with business units, vendors, and technical teams to drive continuous improvement and digital transformation.
Strong communication, stakeholder engagement, and the ability to manage priorities in fast‑paced, high‑complexity settings. Committed to upholding best‑practice governance, maintaining data integrity, and ensuring that enterprise systems support optimal operational performance and strategic outcomes.
A Culture of Unity & Growth
We champion a "One Council" culture defined by our values of Pride, Unity, Respect, and Integrity. Join a supportive environment that is often praised for its commitment to staff well‑being.
Our team is experienced, approachable, and genuinely helpful. With years of collective expertise, we know how to navigate challenges efficiently and collaboratively with our supportive team culture. We pride ourselves on being responsive, supportive, and easy to work with, making every interaction smooth and positive. Whether it’s guiding clients, solving problems, or sharing insights, our team combines professionalism with a warm, personable approach that makes people feel valued and understood.
Agile by Default
Enjoy a true flexible Agile/Hybrid working model with modern ICT hardware, allowing you to balance work and life effectively. Please note that attendance in person at Denbighshire locations will be required on a regular basis as necessary and as required by the Business Partners.
Purpose-Driven
See the tangible impact of your work on our communities and corporate priorities.
Invested in You
Access excellent opportunities for professional training and mentoring to grow your career as a technical leader.
Ready to Lead Change?
If you are eager to elevate your career and apply your system expertise to make a real‑world difference, we want to hear from you.
If you would like to discuss any aspect of this post, please call the ICT Service Desk on 01824 706299 and ask to speak with one of the ICT Business Partners.
What makes Denbighshire County Council a great place to work?
We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work / life balance, develop in their career, and we support them in their work.
* Flexible and Agile Working - Take control of your work / life balance
* Generous annual leave entitlement - starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
* Local Government Pension Scheme - a secure pension for life
* Your Wellbeing - Supportive, caring work environment, mental health champions, and access to EAP (Employee Assistance Programme)
* Your development - The chance to progress in your career, including training and promotion opportunities
* Lifestyle Savings via DCC Rewards Direct - high street shopping, holidays, days out etc
* Car salary sacrifice scheme and car leasing scheme
* Family friendly policies
To view the full list of benefits we offer, please visit:
Employee benefits will vary depending on specific job role terms and conditions.
How to Apply?
To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:
Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.
Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Denbighshire County Council is committed to Equal Opportunities and its Welsh Language Standards. We welcome applications in the Welsh Language and application forms received in the Welsh Language will not be treated less favourably than an application form submitted in English.
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