Who You Are You are a dedicated and organized individual with a keen eye for detail, ready to support the Highways team in maintaining and improving the borough's highway network. You have excellent communication skills to effectively liaise with the public and stakeholders. What the Job Involves The role involves conducting visual inspections of highway assets to identify defects, coordinating with contractors and utility companies to ensure timely repairs, and managing customer inquiries to provide timely updates. You will play a vital part in ensuring road safety and effective communication with the community through various channels. Skills Detail-oriented inspection capabilities Strong communication and interpersonal skills Efficient customer service management Ability to coordinate with multiple stakeholders Proficiency in updating digital platforms