We are looking for a dynamic, self-motivated, forward-thinking Administrator. The position will be within the Transition Administration Team, based at Kent and Medway adolescent hospital, Staplehurst Kent and is a full-time post (37.5 hours per week). You will provide full secretarial and administrative support to a multi-disciplinary team.
Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you'll be at home speaking with our patients and making sure that your work is of the very highest quality.
With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you'll always make sure that you put the needs of our patients at the forefront.
Main duties of the job
High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
Data entry, e.g., inputting of information such as new referrals and updating of RiO records.Checks relevant systems, e.g., RiO for clinic appointment lists.Liaising with other internal departments.Preparation of a variety of documents and correspondence from digital dictation or notes.Printing information in spreadsheet or report format as required.Likely to process confidential information.Management of Consultant diaries.Booking of appointments.Minute taking.Arranging meetings and events.Ordering of stationery and other supplies.Supervision of Administration Assistants.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Job responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person Specification
Training, Qualifications and Registration
* NVQ2 Business Administration / RSA 2 or equivalent
Experience
* Experience of working in the NHS
* Experience in clinical or document typing
* RIO experience
Knowledge and Skills
* Prioritisation and organisation of workloads
* Keyboard skills and knowledge of Microsoft Office packages
* General office procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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