Job summary
The post holder will be responsible for the operational running of the Urgent Treatment Centre, cross covering the Emergency Department and SDEC Unit on an ad hoc basis. The post holder will work with closely with clinical leads to ensure safe and efficient services are delivered in line with the Trusts CARES values.
Main duties of the job
Day to day operations of the Urgent Treatment Centre whilst providing support and cross cover for the Emergency Department and UEC areas.
To lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital.
Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio.
To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services.
To ensure rotas are filled and budgets are maintained.
To support the clinical and non-clinical team in achieving the national standards associated with the services.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Details
Date posted
18 February 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£53,751 to £60,651 a year per annum (incl. of HCAA)
Contract
Permanent
Working pattern
Full-time
Reference number
394-UPC-SM GT
Job locations
The Hillingdon Hospital
Pield Heath road
Hillingdon
UB83NN
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
Person specification
Essential
* Educated to degree level or equivalent relevant experience
* Relevant qualification, training or demonstrable experience in staff management and/or leadership
* Experience of working in the Urgent and Emergency Care environment
* Experience in prioritising, planning and delegation
* Experience in undertaking service improvement and change management
* Experience of working in an NHS healthcare setting
Desirable
* Possession of or willing to complete additional relevant specialist training
* Experience of managing a multi-dimensional complex team
* Experience of service improvement, service redesign including policy/protocol development as well as managing change
Person Specification
Person specification
Essential
* Educated to degree level or equivalent relevant experience
* Relevant qualification, training or demonstrable experience in staff management and/or leadership
* Experience of working in the Urgent and Emergency Care environment
* Experience in prioritising, planning and delegation
* Experience in undertaking service improvement and change management
* Experience of working in an NHS healthcare setting
Desirable
* Possession of or willing to complete additional relevant specialist training
* Experience of managing a multi-dimensional complex team
* Experience of service improvement, service redesign including policy/protocol development as well as managing change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Hillingdon Hospital NHS Foundation Trust
Address
The Hillingdon Hospital
Pield Heath road
Hillingdon
UB83NN
Employer's website
(Opens in a new tab)
Employer details
Employer name
The Hillingdon Hospital NHS Foundation Trust
Address
The Hillingdon Hospital
Pield Heath road
Hillingdon
UB83NN
Employer's website
(Opens in a new tab)