The Grand Hotel Leicester by the Unlimited Collection is seeking a confident Housekeeping Managerwith a passion for service excellence.
You will report to theHotel Operations Manager, responsible for overseeing the Housekeeping function in the property.
A Housekeeping Managerwill:
1. Ensuring that the Housekeeping team is courteous and helpful to guests and ensures the comfort and safety of guests and visitors
2. Responsible for the management of team communication ensuring collaborative team environment
3. Managing employment life cycle of the team members in conjunction with HR consisting of recruitment, performance (appraising and management), talent development, sickness and absence management
4. Dealing with guest requests in a timely and efficient manner, communication with other departments if necessary
5. Organising and planning routi...