Salary: £42,000 - 54,000 per year Requirements: Experience administering housing, income, or financial systems Understanding of Direct Debit and BACS processing Proficiency in financial reconciliations Strong analytical and methodical skills Ability to investigate discrepancies and resolve complex issues Effective management of competing deadlines and cyclical workloads Clear communication skills with both technical and operational colleagues Strong Excel and reporting skills Experience within local government or social housing (highly desirable) Responsibilities: Day-to-day administration of the housing system (Cx), including user accounts and permissions Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS) Processing cash payment files Uploading daily and monthly Universal Credit files Maintaining reconciliation spreadsheets and resolving discrepancies Monitoring and investigating suspense accounts Liaising with Income, Benefits, and Finance teams to resolve payment issues Monitoring scheduled processes and resolving failures Supporting system upgrades and configuration updates Working with IT and third-party suppliers to resolve technical issues Producing statutory and operational returns (CORE, LAHS, LADR, NFI) Supporting KPI reporting requirements Maintaining and improving data quality and report accuracy Assisting with regulatory compliance and audit requirements Technologies: Excel Support More: We are currently seeking a Systems Analyst for an initial 3-month contract based in Warwickshire, with flexible working options of 1 day in the office and 4 from home. This is a pivotal role within our Communities & Homes service, where you will support the effective operation, maintenance, and ongoing development of our Housing Information Management System (Cx) and associated income processes. We offer a competitive daily rate of £350 - £450 and the possibility of contract extensions within an established organization. last updated 9 week of 2026