Pay: up to £25,708.80 per year
Are you a typical 'night owl' used to working throughout the night..? Do you have hotel reception experience and are looking for a professional new work environment to join..? If yes, please read on...
We are looking for a competent Night Porter that can take support with the running of the hotel when most people's days are coming to an end! As your title implies, you’ll be working through the night and into the morning, usually between the hours of 9:30pm and 8am. As the hotel is open 24 hours a day, the type of customer you’ll be dealing with may differ from those that you normally see at 3pm. They won’t all be sober, and many may well be in their pyjamas...
As Night Porter, you'll support the Night Duty Managers to ensure the effective running of the hotel during the night operation and supporting the Night Audit processes. Responsible for ensuring our guests receive the highest levels of service, the nights team will provide a continual presence for guests, responding to requests and dealing with any enquires on reception, switchboard or from the hotel. You will have strong communication skills, and your commitment to delivering the highest levels of customer service will be unrivalled. A night in the life of a Night Porter is never dull, and this is an exciting opportunity to join a fantastic team on a permanent basis in an excellent calibre of hotel!
About the Hotel
The Copthorne Hotel Plymouth, is located in the heart of the bustling city centre and provides glorious views over Britain’s “Ocean City”. The hotel offers 135 guest rooms, ranging from Standard, Club and Deluxe. Club room guests can benefit from luxury toiletries, a daily newspaper, bathrobe and slippers, and a mini bar stocked with complimentary soft drinks. The club package also includes additional privileges, including early check-in and late check-out, and a Club Guest Rewards voucher for 2 complimentary drinks and bar snacks during your stay.
50 Degrees North offers an informal atmosphere and a menu that focuses on sourcing the very best in local produce. The Bar is open daily and offers light snacks, afternoon tea and cold beverages.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including:
· Group Personal Pension Plan
· Life Assurance
· Meals Provided on Duty
· Employee Discounted Accommodation
· Employee Discount on Food & Beverage and Hotel Restaurants
· Friends and Family, (discounted) Accommodation Rate
· Length of Service related holiday scheme
· Long Service Awards
· Employee of the Month / Year
· Recommend a Friend Scheme
· Enhanced Paternity Leave
· Subsidised Car Parking (if available)
.... as well as real opportunities to develop and gain promotion within the industry
Benefits:
* Discounted or free food
* Employee discount
Schedule:
* Day shift
* Holidays
* Monday to Friday
* Weekend availability
Job Types: Full-time, Permanent
Benefits:
* Discounted or free food
* Employee discount
Work Location: In person