Dynamics 365 Business Central Support Consultant
Location: Hybrid – 2 days per week in Hampshire / 3 days remote
Salary: Industry-leading + annual flexible bonus
About the Role
A fantastic opportunity has arisen to join the support team at leading Microsoft Partner and NetSuite Partner. As a D365 Business Central Support Consultant, you’ll play a key role in delivering first-class technical support to our client base, while also contributing to wider implementation projects, testing upgrades, and improving customer experience through webinars, documentation, and proactive service initiatives.
This is an excellent opportunity for someone with hands-on experience in Business Central or a similar ERP system, looking to develop their career within a supportive, values-driven business.
Key Responsibilities
* Delivering 1st and 2nd line support to a broad range of D365 Business Central users.
* Supporting future client implementations and software upgrade testing.
* Assisting customers with extension installations and troubleshooting.
* Creating and delivering content such as webinars, blog posts, and video tutorials.
* Proactively reviewing system usage and identifying opportunities to add value.
* Maintaining and enhancing internal product documentation and knowledge base.
* Building and maintaining strong, professional client relationships.
What We’re Looking For
Essential:
* Hands-on experience with Dynamics 365 Business Central (or similar ERP/finance software).
* Background in support, analysis, or working in a finance function.
* Strong written and verbal communication skills.
* A customer-focused mindset with a genuine desire to add value.
* MB-800 certification (or willingness to obtain within 6 months).
* A-Level education (or equivalent).
* Strong organisational and documentation skills.
* Comfortable working to deadlines in a fast-paced environment.
Benefits include:
* Industry-leading salary + flexible annual bonus
* Hybrid working (3 days remote, 2 days in Hampshire office)
* 22 days’ holiday (increasing to 25) + birthday off
* Private medical insurance
* Pension scheme with employer contributions
* Free on-site parking
* Charity day allowance (1 day per year)
* Structured training and personal development support
Interview Process
* Stage 1: 15–20 minute informal Microsoft Teams chat to get to know each other.
* Stage 2: Face-to-face interview to discuss your experience and the role in more detail.
If you are interested in the position, reach out to me- lucy.elliott@conspicuous.com