Capgemini Invent is a global consulting firm that drives transformation through strategy, creativity and science.
Your Role
As a content strategist you will join our Digital Excellence team, focusing on user‑centred design and leading the development of high‑quality inclusive content across complex digital programmes.
What You’ll Do
* Content strategy & planning
o Develop content frameworks, messaging hierarchies, tone of voice guidance and editorial standards
o Define end‑to‑end content strategies aligned to business goals, user needs and brand principles
o Lead content audits, gap analyses and roadmap creation
o Establish content governance models, authoring workflows and approval processes
o Integrate responsible and sustainable AI content creation into workflows
* Deliver user‑centred products and services
o Set clear content vision and direction across end‑to‑end journeys
o Use research, analytics and service data continuously to improve content
o Champion accessibility, inclusive design and standards compliance
* Working with clients and growing our business
o Build trusted relationships with senior client stakeholders
o Lead and contribute to bids, proposals and pitches
o Ensure content design work is well scoped and resourced
o Support thought‑leadership and proposition development
o Lead, mentor and coach designers, fostering collaboration, innovation and continuous improvement
o Recruit, develop and retain top content professionals, growing the Content Design capability
o Support the design community through training, events and capability development initiatives
Your Profile
* Experience in hands‑on delivery and team leadership, preferably within consulting or agency environments
* Confident working with content in agile, iterative environments and collaborating closely with technical and delivery teams
* Proven ability to manage and lead designers
* Strong stakeholder and client management skills, with a track record presenting to and influencing senior audiences
* Track record of developing and growing design talent and building high‑performing inclusive teams
* Experience establishing and refining UCD processes from strategy to scaling and improvement
* Experience using AI tooling such as Claude and ChatGPT
Benefits
* Part of a collaborative cross‑disciplinary design community shaping digital transformation for major public and private sector clients
* Central role in growing Capgemini Invent’s design capability and influencing future of design
* Access to ongoing training, certifications and professional development opportunities
* A hybrid working model that promotes flexibility, balance and collaboration
Capgemini is proud to be a Disability Confident Employer (Level 2). We offer an interview to all candidates with a disability who meet the minimum essential criteria for the role.
#J-18808-Ljbffr