Welcome to Delta Hotels by Marriott, Bristol City Centre – Where Hospitality Meets Opportunity
Fresh from a stunning renovation, Delta Hotels by Marriott, Bristol City Centre offers a dynamic, modern hospitality experience right in the heart of one of the UK’s most vibrant cities. With 300 beautifully appointed bedrooms, we provide ample space for guests seeking comfort and style, whether for business, leisure, or a bit of both.
Perfectly placed with unbeatable access to Bristol Temple Meads station, the coach station, and Bristol Airport, our hotel is ideal for guests from near and far. We also offer convenient adjacent parking for those arriving by car. Located just steps from the buzz of Cabot Circus and many of Bristol’s top attractions, guests can explore the best the city has to offer with ease – while enjoying the comfort and service that Marriott is known for.
We’re especially proud of our newly renovated event spaces – among the largest in the South West – which include 19 flexible meeting rooms capable of hosting up to 600 delegates. Whether it’s a conference, wedding, or special celebration, we provide the perfect setting.
But the real heart of our hotel is our people. At Delta Hotels by Marriott, we’re committed to creating a supportive, inclusive, and inspiring workplace. Our team is made up of individuals who care deeply about what they do – offering genuine hospitality, attention to detail, and warm, thoughtful service to every guest.
Come join us – and help shape unforgettable guest experiences, right at the centre of it.
What is in it for you
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
* Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales Team for follow up.
* Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
* Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags.
* Work with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
* Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
* Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
* Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
* Effectively develop relationships with key internal and external stakeholders.
* Create contracts as required for Corporate, FIT and Group proposals.
* Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
* Follow all hotel and company processes and procedures.
Safety and Company Policies
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Preferred Qualifications
* Education: High school diploma or G.E.D. equivalent.
* Related Work Experience: At least 1 year of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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