Are you looking for a career-defining opportunity to lead national grocery customers for a purpose-led, category-leading drinks brand?
I am recruiting for a Senior National Account Manager role with Cafédirect, perfectly suited to a National Account Manager making a step up or a SNAM that wants to work for a sustainably focussed, proud B-corp business.
This is a position, responsible for managing and growing Cafédirect’s UK grocery customers with a focus on Sainsburys, Co-Op & Morrisons. You will own full commercial relationships, develop joint business plans, and drive profitable, sustainable growth for one of the UK’s most respected ethical hot drinks brands.
Why this role?
* Join a pioneering B Corp-certified business with a clear social mission, reinvesting over £30m directly with smallholder farmers over the last 30 years.
* This is a high-ownership role, giving you full P&L responsibility and the opportunity to shape customer strategy and long-term growth.
* Work for a brand that is truly values-led, balancing commercial ambition with ethical leadership and sustainability.
* A chance to operate at senior level within UK grocery, influencing key decision-makers while working in a collaborative, entrepreneurial environment.
* Home-based with national travel, offering autonomy, visibility and impact across the business.
The Role…
* Own and manage nominated UK grocery multiple accounts, delivering sustainable revenue, profit and distribution growth.
* Develop and execute joint business plans, ensuring Cafédirect is positioned as a category-leading ethical brand.
* Lead all commercial negotiations including listings, pricing, promotions and trade investment.
* Drive performance through distribution gains, rate-of-sale improvements and effective promotional mechanics.
* Manage full customer P&L, including budgets, trade spend, accruals and forecasting.
* Deliver data-led selling stories and category recommendations using available insights and performance data.
* Work cross-functionally with Marketing, Finance, Operations and Purpose teams to ensure aligned execution.
* Build strong relationships with key customer stakeholders, influencing at all levels.
The Company…
Cafédirect is a trailblazing social enterprise and one of the UK’s most recognised ethical drinks brands. As the UK’s first B Corp-certified coffee company, they have built their reputation on long-term partnerships with smallholder growers, award-winning products, and a commitment to doing business differently.
An ambitious, insight-led organisation, Cafédirect combines commercial excellence with a genuine desire to shape a fairer, more sustainable future for the drinks industry. Their culture is collaborative, values-driven and focused on empowering people to do their best work while making a real difference.
If you would like to find out more about this role please get in touch with Jake Merrick-Wren - jake@marvelfmcg.co.uk
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