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Mental health support worker

Birmingham (West Midlands)
Permanent
iBC Healthcare
Mental health support worker
€12.4 an hour
Posted: 25 December
Offer description

Base pay range: £12.40 per hour. Pay will be based on skills and experience.


Overview

Join our Supported Living Service as a Support Worker in Birmingham (B38 8RH). We invest in staff development and provide the support you need to excel each day.


Job Details

* Role: Support Worker
* Shift: Days or Nights
* Hours: 42 hours per week (Full‑time)


Duties

* Support people with disabilities, including those with profound and complex needs, using person‑centred approaches to enable achievement of positive outcomes from the support plan.
* Daily tasks: medication administration, cooking, cleaning and paperwork.
* Provide emotional and practical support.
* Assist residents to access community facilities and participate in community groups.
* Build robust relationships that promote independence and improve quality of life.
* Encourage learning new skills or pursuing hobbies and interests.


Person Specifications

* Experience within the care industry, ICSC or equivalent (essential).
* Previous experience supporting people with mental health conditions, complex care needs and challenging behaviours.
* Driving licence (essential).
* Ability to manage and multi‑task.
* Excellent time management, organisation, attention to detail and flexibility.
* IT literate.
* Positive, can‑do attitude.
* Good communication skills.
* Compassionate, caring and positive personality.
* Passion for making a real difference in people’s lives.
* Ability to manage challenging behaviour and conflict.
* Team player and able to work independently.


Benefits

* Competitive salary.
* Fully paid comprehensive training and induction programmes.
* Career development and progression opportunities.
* Funded qualifications (Diplomas levels 2–5).
* Reward and recognition schemes – including Star Performer of the Month.
* Blue Light Card.
* Free access to Udemy online courses.
* Cycle to work scheme.
* Employee assistance programme.
* Enhanced paternity and maternity.
* Wellbeing support.
* Casual dress.
* Paid holidays (28 days, including bank holidays).


About iBC Healthcare

* Leading health & social care provider in the Midlands, supporting hundreds of individuals with learning disabilities, complex needs, autism and mental health needs.
* Contracts with over 20 local authorities & ICB; building bespoke care facilities with commissioners.
* Committed to enabling people with disabilities to live meaningful lives through quality support and access to mainstream activities.
* Staff invested in training; survey results: 97 % recommend iBC as a great workplace; 93 % likely to stay for the next 35 years.

If you are looking for a role where you can make a real difference and experience genuine job satisfaction, please apply now.

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