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Account Director – Critical & Corporate Environments
We are currently recruiting for an experienced Account Director to join a leading facilities management provider. This is an excellent opportunity to take ownership of one of two major client accounts, both comprising a mix of data centre and corporate office environments.
The Role:
The successful candidate will be responsible for the overall performance, strategic direction, and financial management of the account. This includes full P&L ownership, team leadership, client relationship management, and the delivery of high-quality services across multiple sites.
You will be supported by a well-established team, including an Account Manager and several Contract Managers, and will play a key role in maintaining client satisfaction, driving operational performance, and ensuring contract compliance.
Key Responsibilities:
* Full ownership of P&L and budget management across a high-value, multi-site account
* Leadership of operational teams, ensuring service delivery and staff development
* Management of SLAs, KPIs, and all contractual deliverables
* Strategic client engagement and stakeholder relationship management
* Identification and implementation of opportunities for account improvement and growth
Candidate Profile:
* Demonstrable experience in leading large-scale FM accounts, ideally in critical and/or corporate environments
* Strong financial and commercial acumen
* Proven ability to manage complex stakeholder relationships at senior levels
* Strategic thinker with a hands-on approach to leadership and deliver
* Experience in data centre environments is advantageous, but not essential
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
General Business
* Industries
Facilities Services
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