The Role
The Business Administrator is central to the efficient operation of Shaftesbury Arts Centre, responsible for administration and compliance, supporting the day-to-day running of all activities including managing the recruitment, training and rostering of volunteers. The post-holder ensures the Centre is compliant and well-managed, enabling the artistic and community programmes to thrive.
Reports to: Trustees
Location: Shaftesbury Arts Centre
Contract: Part-time (18 hours per week), Permanent
Key Responsibilities
General Administration
* Manage office systems, communications, and support IT.
* Act as a central point of contact for stakeholders, partners, and suppliers.
* Contribute to long-term business planning and organisational resilience.
* Support the smooth delivery of performances, events, and activities.
* Provide effective communication between staff, volunteers, and the Board of Trustees through timely updates and reporting.
* Contribute to the welcoming, professional image of the organisation at public-facing events.
Governance & Compliance
* Ensure safeguarding, GDPR, licensing and other statutory requirements are embedded across the organisation.
* Ensure health & safety compliance, including risk assessments, policy implementation and maintaining up-to-date records.
* Oversee contracts, licensing, and insurance, ensuring all legal obligations are met.
* Support the Board of Trustees with meeting preparation
* Ensure organisational policies are regularly reviewed and updated.
Volunteers/Front Of House
* Recruit, train, and coordinate volunteers, ensuring effective induction, engagement, and retention.
* Manage training records, ensuring staff and volunteers receive appropriate inductions and ongoing training and development.
* Prepare and distribute FOH rotas to ensure full event coverage, including working with the Programmer/Community Officer to organise logistics for visiting artists and companies.
* Maintain accurate records of volunteer participation, FOH attendance, and rota scheduling.
* Monitor FOH standards, customer service, and compliance with health & safety.
Room Hire
* Manage room hire operations including advertising, initial and ongoing contact with hirers, scheduling, contracts, hirer induction, monitoring and compliance, and invoicing
Finance & Business Management
* Support the Treasurer in managing financial operations, including event returns reporting and invoicing where required.
* Monitor office stock levels and purchase supplies as required
* Support ticketing, membership, and fundraising initiatives, including financial reporting for grants and funders.
Person Specification
Essential
* Proven experience in administration, finance, or business management.
* Strong understanding of health & safety compliance and record keeping.
* Excellent organisational skills and the ability to manage multiple responsibilities.
* Effective communication and interpersonal skills, with a collaborative approach.
* Proficient in office software and financial/accounting systems.
* Commitment to inclusivity, accessibility, and community values.
Desirable
* Experience in the arts, charity, or not-for-profit sectors.
* Knowledge of charity governance and reporting.
* Experience in facilities management or venue operations.
* Interest in the arts and community engagement.
Job Type: Part-time
Pay: £12,500.00 per year
Expected hours: 18 per week
Work Location: In person