We are delighted to announce the opening of our new Nantwich travel boutique, part of an established and well-respected independent travel company known for delivering exceptional, tailor-made holidays and luxury travel experiences.
As part of our continued growth, we are seeking an experienced Branch Manager to lead this exciting new venture. This is a rare opportunity to play a key role in shaping the success of a new branch within a highly regarded, service-driven organisation.
The Role
The Branch Manager will be responsible for overseeing all aspects of the Nantwich operation, ensuring the delivery of exceptional service standards and the achievement of commercial objectives.
Key responsibilities include:
* Leading, developing, and motivating a high-performing sales team
* Delivering exceptional customer experiences through expert, personalised travel advice
* Setting and managing performance targets to drive sales and profitability
* Building and maintaining strong relationships with clients and travel partners
* Managing day-to-day branch operations to ensure efficiency and excellence
* Promoting the brand locally and identifying opportunities for business growth
About You
The successful candidate will be a confident, commercially astute travel professional with a proven background in luxury or tailor-made travel. You will demonstrate strong leadership capabilities, sound product knowledge, and a genuine passion for exceptional client service.
Essential Requirements:
* Extensive retail travel experience, ideally within an independent or luxury travel agency
* Demonstrable success in achieving and exceeding sales targets
* Excellent product and destination knowledge across both bespoke and mainstream travel
* Strong leadership and team management skills
* A professional, client-focused approach with outstanding attention to detail
What We Offer
We offer a competitive salary, a performance-related bonus structure, and the opportunity to be part of an ambitious, expanding company with a reputation for quality and integrity. You will have the autonomy to shape your branch's culture and success, supported by a knowledgeable head office team.
Location: Nantwich
Contract: Full-Time, Permanent
Remuneration: Competitive + Performance Bonus
If you are an accomplished travel professional seeking the next step in your career, and share our passion for excellence in travel, we would be delighted to hear from you.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Benefits:
* Company pension
* Employee discount
Work Location: In person