Customer Liaison Officer Location: South Birmingham Salary: £26,000-£30,000 Hours: Mon-Fri (08:00-16:30) Contract: Temp to Perm Immediate Start Nelson Permanent Placements are currently recruiting on behalf of our client who are seeking experience Customer Liaison Officers to work on a South Birmingham Council Contract. It will be predominantly based out of their Longbridge Office, but will include travelling within the South Birmingham area (including Bournville, Redditch, Northfield etc). As a Customer Liaison Officer, you will be involved in a large Social Housing Contract (on maintenance, retrofit and repair works) for existing properties and high-rises across South Birmingham. Duties: * Leading tenant engagement and developing community relationships. * Acting as a focal point of contact in addressing concerns and queries with residents. * Offering resolution and addressing issues/concerns accordingly. * Maintaining accurate documentation and access-related agreements. Customer Liaison Officer Requirements: * 2-3 years’ experience as a Customer Liaison Officer (within Social Housing/Domestic environments). * Proficient in Microsoft Office Packages (Word, Outlook and Excel). How to Apply: Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team. This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply, as your details will not be processed