We are seeking a passionate and dedicated Youth Worker to support young people in a creative, inclusive, and inspiring environment.
Position: Youth Worker
Location: Camden, London (On-site)
Salary: £30,521.92 FTE - (£18,313.15 pro rata)
Hours: 21 hours per week
Contract: Permanent
About The Role
As a Youth Worker, you will play a vital role in supporting young people to engage with creative opportunities while providing a welcoming, safe, and supportive environment. Based at the front desk of a dynamic youth hub, you will act as the first point of contact for young people entering the space. You will also be instrumental in offering pastoral support, helping young people build resilience, confidence, and essential life skills.
Key Responsibilities Include
1. Managing the front desk and being the initial contact for studio users.
2. Processing memberships and supporting young people with queries via phone, email, and in person.
3. Maintaining accurate records and handling evening administrative tasks, including cashing up.
4. Providing one-to-one and group-based pastoral support and safeguarding guidance.
5. Promoting positive behaviour and managing conflicts when necessary.
6. Signposting to internal and external services and supporting transitions between programmes.
7. Upholding safeguarding, equality, and sustainability policies in all areas of the role.
About You
You will bring a genuine passion for youth engagement and experience working with diverse and marginalised young people. You are confident in handling challenging situations, have a solid understanding of safeguarding practices, and know how to create inclusive, respectful environments.
Essential Skills And Experience
1. Experience working with young people, particularly those from disadvantaged or underrepresented backgrounds.
2. Ability to manage challenging behaviour and resolve conflicts effectively.
3. Strong communication, administrative, and organisational skills.
4. Familiarity with CRM systems and Microsoft Office tools.
5. Commitment to safeguarding and promoting young people's wellbeing.
6. Clear DBS check.
About the Organisation
NFP People are recruiting on behalf of an innovative and creative organisation that empowers young people through music, media, and performance. The organisation believes in the transformative power of creativity, providing young people with the tools and support to dream bigger and achieve more. Its studios are a vibrant hub of youth participation, where support, opportunity, and artistic expression go hand-in-hand.
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