Salary £24,570
Location Hybrid - Covering Services in Birmingham
This is a Permanent, Full Time vacancy that will close in 6 days at 23:59 GMT.
The Vacancy
Join Amplius as a Community Outreach Support Worker and make a real difference in our communities. You'll support customers with profound and enduring mental health conditions, and /or learning disabilities to sustain their tenancies, build independence, and improve their quality of life, delivering person-centred support through structured and community outreach services.
Salary: £24,570
Contract: Permanent
Your week: 37.5 (Monday - Friday 9am - 5pm, with a 30 minute break)
Location: Hybrid – Covering Services in Birmingham
Snapshot of your role
Provide ongoing, person-centred support to customers with profound and enduring learning disability and mental health conditions to improve quality of life and promote independent living.
Deliver a structured, flexible community outreach service tailored to individual needs.
Support customers to sustain their tenancies, including understanding tenancy responsibilities such as property care and rent payments.
Create and maintain a safe, supportive, and empowering environment for customers.
Work closely with customers to build confidence, independence, and community integration.
Liaise effectively with statutory and voluntary agencies, including Mental Health Teams and Adult Social Care, to deliver coordinated support.
Contribute to the development of services to reflect changing customer needs and support long-term positive outcomes.
What we're looking for
Experience supporting vulnerable people, with a clear understanding of professional boundaries and diverse backgrounds, as well as good understanding of safeguarding.
Ability to deliver structured, person-centred support, including needs assessments, support planning, and risk assessments.
Strong communication skills, with the ability to maintain clear, accurate records and reports using Microsoft Office and digital systems.
Good administrative skills, with strong attention to detail and the ability to manage service user information and meet targets.
A positive, resilient, and inclusive approach, demonstrating confidence in challenging situations and a commitment to equality, diversity, and inclusion.
A full UK driving license is essential for this role and access to own vehicle and willingness to travel is required.
This position requires an Enhanced with Barred Lists DBS check.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 1st March
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Phone screening: 5th March
Virtual Interviews: Week commencing 9th March
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Have questions? Contact and we'll be in touch to support you with any questions, queries or conundrums
The Company
Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
The Benefits
Flexible
working
Pension
contributions
Cycle to
work scheme
Employee Assistance Programme
State of the art IT equipment
Volunteer
days
The Benefits
Flexible
Working
Pension
Scheme
Life
Assurance
Health
Cash Plan
Generous
Annual Leave
Career
Development
Documents
Community Outreach Support Worker - Download