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Food & beverage supervisor

Cheltenham
Eden Hotel Collection
Food & beverage supervisor
Posted: 20 August
Offer description

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About Us

We’re proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.


What You’ll Be Doing

As Restaurant Supervisor, you will oversee service during your shift. You will allocate daily duties to the team, keeping the department motivated, while supporting the drive and improvement of products, service, and standards. Leading by example, you will deliver friendly, professional, and memorable service to all guests.

You will inspire the team with clarity and confidence, ensure the department is prepared and organized, and assist the Food & Beverage/Restaurant Manager with staff training and development.


What You’ll Need

The successful candidate will be professional, knowledgeable, and dedicated to delivering 5-star experiences. You should be attentive, with strong communication and interpersonal skills, confident in building relationships with guests and team members. A friendly, enthusiastic attitude and a drive to enhance service quality are essential. Previous hospitality experience, especially in a fast-paced restaurant environment, is preferred.


What’s in It for You

Our Eden Extra’s benefits platform offers:

* Enhanced annual leave: 31 days, rising to 33 with service;
* Monthly Service Charge/Gratuities;
* Discounts and cashback at 800+ retailers, gyms, restaurants, utilities;
* Wellbeing centre access with recipes, fitness videos, and financial tools;
* Cycle to Work and Electric Vehicle schemes;
* Health plans including dental, optical, alternative health, and 24-hour GP;
* Discounted stays, spa treatments, golf, and leisure access;
* Support via our Wellbeing Strategy covering Money, Mind, Body & Heart;
* Employee portal and regular team updates;
* Opportunities for growth through apprenticeships and leadership programs;
* Family-friendly policies and return-to-work support;
* Free parking, meals on duty, uniform, and more.


Our Culture

We foster a collaborative environment, involving teams in shaping our culture through surveys, forums, and feedback initiatives. Our commitment to sustainability and wellbeing is supported by employee champions. We are members of the Hoteliers Charter and prioritize a values-led approach based on Heart, Honesty, Spirit, and Team, recognized through multiple awards in employee wellbeing and engagement.

We are committed to diversity and inclusion, welcoming applications from all backgrounds, perspectives, and skills, including different genders, races, religions, ages, sexual orientations, parents, and those with disabilities.


Follow Us

Learn more about ‘Life at Eden’ on Instagram @ehcpeople

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