Overview
We are seeking a dedicated and organised Medical Receptionist to join our practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our medical facility and enhancing the patient experience.
Responsibilities
* Greet patients warmly and assist them with the check-in process.
* Manage appointment scheduling and confirm patient visits.
* Answer phone calls and respond to inquiries in a professional manner.
* Maintain accurate patient records and update information as necessary.
* Ensure the reception area is tidy and welcoming for patients.
* Collaborate with medical staff to facilitate effective communication within the practice.
Requirements
* Strong organisational skills with attention to detail.
* Excellent verbal and written communication abilities.
* EMIS system preferable but not necessary.
* Ability to multitask effectively in a fast-paced environment.
* A compassionate approach towards patients, demonstrating empathy and professionalism at all times.
* Must be flexible to cover holiday/sickness cover.
* If you are passionate about providing excellent patient care and possess the necessary skills, we invite you to apply for this position as a Medical Receptionist.
Job Types: Part-time, Permanent
Expected hours: 24 per week
Work Location: In person