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Remote customer care manager - complaints & resolution

Kettering
Barchester Healthcare
Customer care manager
€34,500 a year
Posted: 10h ago
Offer description

Barchester-Healthcare is seeking a Customer Care Manager to provide empathetic support and manage complaints across the UK. This role requires investigating unresolved complaints, ensuring thorough written responses, and liaising with operations teams. Ideal candidates will have strong complaints handling experience, excellent communication skills, and a knowledge of relevant legislation. The position offers a competitive salary of £34,500, a car allowance or company car, and extensive training and career development opportunities in a supportive environment.
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