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Salary - Rates of pay from £13.20ph - 13.62ph depending on store location
Hours of Work - 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time, and we value our colleagues and their contributions.
We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager, you will find plenty of opportunities to develop and take on new challenges every day!
About the Role
As a Team Leader for Hobbycraft, you will support the management team and help drive sales, alongside delivering excellent customer service.
* Work with the store manager to drive sales and profitability
* Promote commercial awareness among the store team
* Oversee operations including merchandising, goods in, warehouse operations, and duty management
* Support and coach colleagues
* Coordinate the workload of team members
* Manage click and collect orders
* Operate the till and handle transactions accurately
* Support audits, health, and safety checks
* Act as key holder for opening and closing the store
* Assist with disciplinary, grievance, absence, and performance management
* Act as duty manager in the absence of the Store Manager
About you
* Minimum of 1 year’s retail experience, managerial or supervisory experience is advantageous
* Passionate about sales and profit growth
* Commercial awareness in retail
* Interest in craft/hobbies and inspiring others
* Ability to learn and share product knowledge
* Enthusiastic, driven, and motivated
* Confident with clear communication skills
* Flexible to meet business needs
Benefits at Hobbycraft
* Competitive pay rates above minimum wage
* 25% discount card for Hobbycraft stores
* Generous holiday entitlement with increases each year
* Access to financial and mortgage advice
* Creative working environment
* Company pension scheme
* Cycle to Work Scheme
* Employee Support Programme for well-being
* Ongoing training, development, and performance reviews
* Colleague social events throughout the year
Note: Due to application volume, this vacancy may close early.
We support applicants with disabilities. Please contact us if you need adjustments during the recruitment process.
Hobbycraft celebrates diversity and is committed to equal opportunities. We recruit based on skill, passion, and love of craft, reflecting our diverse customer base. We promote inclusion and regularly review our policies to ensure best practices in employment.
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