Job Description
Job Specification –Head of Global IT Operations & Infrastructure
The Client:
Simpson Booth on behalf of our client, an expert in fabrication and construction are recruiting for this exciting new role. This is an exciting time to join our client as they undergo a period of exceptional growth on a global basis.
The Role:
The Head of Global IT Operations & Infrastructure will be responsible for Leading and evolving the company’s IT infrastructure and operational support function—ensuring high service reliability, technical direction, and standardised support across all sites. This role owns the infrastructure roadmap, manages day-to-day operations, and provides clear leadership to the service desk and delivery functions.
This is a global position, therefore, occasional travel to global sites will be required.
Remit & Responsibilities:
Define and deliver the IT infrastructure strategy across cloud, on-premises, and network environments—ensuring alignment with business priorities and technical scalability.
Own and lead the global Service Desk function, establishing clear support processes, performance metrics, and continuous improvement across all sites.
Implement and govern ent...