At Wright’s Home Hardware, we pride ourselves on providing outstanding customer service in a friendly and relaxed atmosphere.
As a Sales Assistant, your role is to assist customers and promote sales in accordance with company policy.
This position would ideally suit a school leaver or student.
Responsibilities
* Maintain high standards of shop housekeeping.
* Follow all Health & Safety procedures in line with the company's policies.
* Implement Fire Safety protocols as per the Fire Action Plan.
* Create a friendly, welcoming environment for customers.
* Serve customers courteously, ensuring their wellbeing.
* Keep stock shelves tidy, filled, and well-displayed.
* Price and code merchandise correctly, replacing missing tickets.
* Handle incoming calls professionally.
* Ensure coverage in the sales area during breaks.
* Escalate complaints or faulty products to the Shop Manager.
* Maintain cleanliness and orderliness in the shop.
* Assist with stock control, including daily checks and seasonal stock counts.
* Organize reserve stock in the storeroom.
* Notify management of low stock levels or fast-selling items.
* Check deliveries and stock incoming stock efficiently.
* Assist customers with product selection to meet their needs.
* Ensure accurate charging and payment processing.
* Operate the cash register securely, handling cash and cards.
* Process exchanges and refunds as per policy.
* Assist with special product orders and liaise with suppliers.
* Perform any other duties assigned by the Shop Manager.
Skills Required
* Good organizational and multitasking skills.
* Proactive selling approach.
* Reliable time management.
* High personal hygiene standards.
* Adherence to dress code.
* Flexible working hours.
* Commitment to Health & Safety policies.
Job Details
Location: 133-137 Argyll Street, Dunoon, PA23 7DD
Employment Type: Part-time
Rota:
* Saturday: 9:30am-2:30pm
* Sunday: 11:00am-4:00pm
Pay Rate: Dependant on age
Additional Information
Generous staff discount across all stocked products.
Workplace pension with The People’s Pension.
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