Data and Administration Care Coordinator
We are seeking a motivated and proactive data and administration care coordinator to join our Primary Care Network (PCN) in Bury St Edmunds on a full time basis. This role is central to supporting both population health management and personalised care delivery, working with GP practices and multidisciplinary teams to ensure patients - particularly those who are frail, elderly, or living with long-term conditions, receive coordinated, high-quality care.
The post holder will support the PCN manager and member practices with data analysis, reporting, care coordination, and administrative functions, contributing to service development and continuous improvement across the network.
Main duties of the job
* Running and developing clinical system searches to support population health management
* Supporting the standardisation and implementation of service improvements
* Assisting with data collection, reporting, and performance monitoring
* Supporting MDT working and facilitating communication across teams
* Identifying patients who may benefit from care coordination and personalised care approaches
* Updating and maintaining accurate clinical records and data systems
* Supporting risk stratification and population health initiatives
* Contributing to clinical governance, audits, and quality improvement programmes
* Providing general administrative support for the PCN
Experience
* Good working knowledge of Word and Excel
* Experience of working in a healthcare setting desirable
* Experience of establishing effective office administrative systems
* Experience of data collection and using tools to measure the impact of services such as Power BI
* Excellent communication skills (written and oral)
Qualifications
* A good standard of education
* NVQ in Business Administration or Health and Social Care
Benefits
* Annual Leave: minimum 33 days FTE, with enhancements for long service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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