Team Leader
Location: Unit 7, Orbit Business Park
Alfred Eley Close
Swadlincote
DE11 0WU
We are looking for a proactive Service Delivery Team Lead to support daily operations, ensure the protection and accuracy of customer information, and guide colleagues in delivering high-quality service. You will coordinate daily workflows, maintain compliance standards, and act as a role model for best practice and team culture.
Key Responsibilities
Support and supervise the operations team.
Coordinate daily workloads to meet targets.
Ensure processes are followed with high accuracy and compliance.
Maintain strong housekeeping and a safe working environment.
Report H&S, quality or security incidents immediately.
Support audits and team training.
Lead by example in customer service and company values.
What We're Looking For
Strong organisational skills and attention to detail.
Good communication and teamwork abilities.
Experience or ambition to supervise a team.
IT-confident and solutions-focused.
Flexible and able to meet deadlines.
Able to pass required security checks.
Preferred
Warehouse experience.
Knowledge of the O'Neil system.
Driving license and own transport.
Benefits
£13.93 per hour + weekly pay Days Only
Free on-site parking
Clear career progression
Temp-to-Perm operational opportunities
Access to the Book Corner
Canteen available on site.
Please apply today, and someone from the recruitment team will be in touch.
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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Many Thanks
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