Are you looking for a role that offers career progression, real work-life balance and structured professional development?
Our client is a forward-thinking, people-focused organisation based in Hatfield, and they’re looking for an Account Manager to join their close-knit team. You’ll receive full, comprehensive training from day one — no prior debt recovery experience required.
Why this role stands out
* 35-hour working week – Monday to Friday, 9am–5pm
* £26,000 basic salary + up to £6,000 achievable bonus
* Bonus structure designed to be realistic, transparent, and regularly achieved
* Structured training plan and ongoing coaching to support your development
* Team-orientated, collaborative environment where success is shared
* A business that genuinely invests in its people
The Role
As an Account Manager, you’ll manage a portfolio of B2B accounts, acting as a professional point of contact while building strong client and debtor relationships.
Your responsibilities will include:
* Managing corporate client accounts
* Contacting debtors via phone, email, letters and SMS
* Negotiating payment plans and resolving disputes
* Ensuring compliance with all regulations and industry standards
* Maintaining positive, long-term client relationships
* Working closely with colleagues in a supportive team environment
Full training is provided, giving you the confidence and knowledge to succeed.
What we’re looking for
* Confident, positive and professional communication style
* A willingness to learn and develop new skills
* Strong listening and negotiation abilities
* Good business awareness
* Comfortable using MS Office
* Adaptable, resilient and team-focused
Rewards & Benefits
* £26,000 salary + up to £6,000 performance bonus
* Professional development and ongoing training
* Friendly, team-based culture with collaborative targets
* Company events, social activities and away days
* Long-term career progression within a stable, growing business